FAQ
1. What payment methods do you accept?
We accept payments via PayPal and credit cards. You can choose your preferred method at checkout. In some cases, our system may decline your payment at checkout to prevent potential credit card fraud. If you encounter this issue, please click here!
2. Why was my card declined?
The most common reason for a failed credit card payment is that your bank declined it. Please contact your bank and let them know that you are attempting this payment. Once they approve the transaction, your next attempt should go through. If all else fails, you can switch to another credit/debit card. Additionally, if you have a PayPal account, try making the payment through PayPal.
3. Will I receive a fully assembled product?
HRY products are delivered to your doorstep 90% assembled. Unpacking and assembly take about 10-20 minutes. All you need to do is open it and plug it in.
4. What kind of warranty does HRY offer?
You can click here to view our warranty information.
5. How long does shipping take?
After placing an order online, please allow 3-5 business days to process your order. Once your order is placed, delivery times will vary depending on your location. For more details on shipping, you can click here to view our shipping policy.
6. What if the product I receive is damaged/defective?
If you receive a damaged or defective product, please fill out our customer support form or email us at support@sisigad.co.uk. Be sure to include any relevant videos or photos that show your issue so that our specialists can provide you with the best assistance.
7. Will the HRY product look exactly like the pictures?
To provide you with better products, we reserve the right to make modifications. Since its initial release, we have made adjustments and improvements to our products. As we continue into production, we constantly refine our products, so the item you receive may be slightly different but will only be improved.
High-End Imported Treadmills:
Manufactured by top source manufacturers, with a fully upgraded walking pad, thicker, and more durable.
Ideal Choice for 3-IN-1 Walking Pad:
The smart treadmill offers a speed range of 0.6-1.5 mph for work mode, 0.6-2.5 mph for walking mode, and 2.5-3.8 mph for running mode to meet your fitness needs. Suitable for various occasions and age groups.
Smart APP & 360° Remote Control & LED Display:
The upgraded remote control is free from the limitations of 360° remote control. The smart APP displays real-time exercise data synchronized with the treadmill, and the LED display shows cycling displays.
Hassle-Free Setup & Space-Saving:
The walking pad treadmill requires no assembly and is equipped with two built-in wheels, making it effortless to transport and store under a sofa or bed, maximizing available living space.
Personalize Your Fitness:
The YHR walking pad features a powerful 2.5 HP motor, supporting up to 300 lbs of weight and includes a 6° manual incline option, boosting calorie burn by 60% with a simple, tool-free activation.
Non-Slip Running Belt:
The treadmill’s running belt is approximately 40 * 16 inches in size, featuring a shock-absorbing, non-slip design, making your run quieter, safer, and more stable.
Shock Absorption System:
For a healthier workout, the YHR treadmill is designed with a silent motor under 45 dB. It has a 5-layer durable non-slip running belt and 6-point shock absorbers to protect your knees and joints from the impact of each step.